Dorey, Lyle and Ashman Ltd – Privacy Notice

This privacy notice explains how Dorey, Lyle and Ashman Ltd, known as “DLA”, collects, uses, stores and shares your personal data when you visit www.dla.gg or otherwise interact with us. It is written in accordance with Article 12 of the Data Protection (Bailiwick of Guernsey) Law, 2017 (“DPGL”), which requires information to be provided in a clear, concise and transparent manner.

Who we are

Dorey, Lyle and Ashman Ltd is a company based in Guernsey. We provide architecture and related professional services.

For the personal data described in this notice, DLA acts as the Data Controller. We determine the purposes and means of processing your personal data when you use our website, when you contact us, and when we operate and maintain our online presence.

If you have any questions about this notice or how we process personal data, you may contact us using the details at the end of this notice.

The personal data we collect

When you visit our website, we may collect technical and usage information automatically. This can include your IP address, browser type and version, device characteristics, pages viewed, referring and exit pages, date and time of access, and similar data generated by your use of the site. Where you have given consent through our cookie banner, we may also use cookies and similar technologies to collect analytics and usage information.

Our website does not include online forms for submitting enquiries. If you choose to contact us by email, telephone or in person, we will receive the personal data you choose to share with us, such as your name, contact details and the content of your message.

Our website may display contact details and professional information relating to our team members. This information is published by DLA for business purposes and is not collected from visitors through the website.

How we use your personal data

We use your personal data to operate our website, present information about our work and services, respond to enquiries, maintain internal records and improve our online presence. Personal data may also be used to comply with legal or regulatory obligations and to protect our legitimate business interests, including security, fraud prevention and quality assurance.

We will only process your personal data where we have a lawful basis to do so under the DPGL. This may include contractual necessity, compliance with legal obligations, legitimate interests pursued by DLA or, where required, your consent.

How we share your personal data

DLA may share your personal data with trusted third parties who provide services that support our business operations, such as IT providers, cloud-hosting services or professional advisers. Where we do so, access is strictly limited, and appropriate contractual and technical safeguards are applied to ensure your data is protected.

We may also share personal data where required by law, regulation or a lawful request from a competent authority. We do not sell personal data to third parties.

Cookies and similar technologies

Our website uses cookies and similar technologies. Some are essential for the site to function; others help us understand how the website is used or support embedded content. Non-essential cookies are used only where you have given consent through our cookie banner.

For more detail about the cookies we use, their purposes and how to manage your preferences, please see our Cookie Policy. You can also reopen your cookie preferences at any time using the cookie settings option on our website.

International transfers

If any transfer of personal data outside Guernsey or the United Kingdom becomes necessary, we will ensure that appropriate safeguards are in place in accordance with the DPGL.

Data retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting or reporting requirements. Website logs, analytics data and error records are kept for limited periods aligned with their purpose and then deleted or anonymised. Correspondence we receive directly from you is retained in line with our business needs and legal obligations.

How we protect your personal data

DLA is committed to safeguarding the confidentiality, integrity and availability of personal data. We use a combination of organisational and technical controls, including secure hosting, restricted access, encryption where appropriate, monitoring and staff awareness. Only authorised personnel and appointed service providers have access to personal data, and processing is carried out in line with data protection best practice.

Your rights

Under the DPGL, you have a number of rights over your personal data. DLA will respect these rights, and you may contact us at any time if you wish to exercise them.

Right of access – You can ask for a copy of the personal data we hold about you and information about how we use it.
Right to rectification – You can ask us to correct personal data that is inaccurate or incomplete.
Right to erasure – You can ask us to delete your personal data when we no longer need it or when processing is unlawful.
Right to restriction – You can ask us to limit how we use your personal data while a concern is being considered.
Right to object – You can object to processing carried out on the basis of our legitimate interests.
Right to data portability – You can request your personal data in a structured, machine-readable format or ask us to transfer it to another controller, where applicable.
Right to withdraw consent – Where we rely on consent, you can withdraw it at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
Rights related to automated decision-making – You have the right not to be subject to decisions based solely on automated processing that have legal or similarly significant effects. DLA does not use such automated decision-making in relation to website visitors.

How to exercise your rights

You can enforce any of your data protection rights at any time by contacting us using the details below.

To manage your cookie preferences, you can use the cookie settings option in the cookie banner on our website.

There is no fee for making a rights request. We will respond within one month of receiving your request, as required by the DPGL. In some situations, we may need more time – for example, when a request is particularly complex or when several requests have been made by the same individual. If an extension is needed, we will inform you within the initial one-month period, explain why additional time is required, and confirm when you can expect a full response.

We may ask you to provide proof of identity before releasing personal data. This protects your privacy and ensures that we do not disclose information to the wrong person.

Complaints

If you are unhappy with how we process your personal data, please contact us in the first instance so that we can address your concerns. You also have the right to lodge a complaint with the Office of the Data Protection Authority, which is the regulator for data protection matters in the Bailiwick of Guernsey. Details can be found at www.odpa.gg.

Dorey, Lyle and Ashman Ltd
L’Atelier, Rohais de Bas, St Andrew,
Guernsey, GY6 8YY
Tel: 01481 258123
Fax: 01481 258125
Email: home@dla.gg

Changes to this privacy notice

We may update this privacy notice from time to time to reflect changes in our services, legal requirements or operational practices. The latest version will always be available on our website.

Last updated: 7 August 2026